Shipping & Returns Policy

At 3:16, we want your order to arrive as quickly as possible and for you to love every pair. Please review our shipping and returns policy below.

Shipping

Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times
Shipping times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided by the carrier and are not guaranteed.

Please note that delays caused by shipping carriers, weather, or other unforeseen circumstances are outside of our control.

Order Issues

Please double-check your shipping address before placing your order. 3:16 is not responsible for orders shipped to an incorrect address provided by the customer.

If your package is lost, damaged, or arrives with an issue, please contact us as soon as possible at hello@316thebrand.com so we can help.

Returns & Exchanges

Due to the nature of our products and for hygiene reasons, all grip sock sales are final.

We do not accept returns or exchanges for:

Incorrect size selection
Change of mind
Worn, washed, or used products

If you receive a defective or incorrect item, please email hello@316thebrand.com within 7 days of delivery. Include your order number along with photos of the product, and we'll work quickly to make it right.

Order Changes & Cancellations

Once an order has been placed, we begin processing it as quickly as possible. Because of this, we cannot guarantee changes or cancellations after your order has been submitted.